sent fiesta steering column to be repaired that failed so they sent a manufactured one that after 5 hour labour bill the ABS brakes jammed just on the test drive,cost 100 to get the car recovered then 100 for ford to diagnose that the column has wrong chassis number in and has not been coded correctly!!!10 phone calls and 4 emails with no reply what so ever! evn 2 sent to the CEO! no one wants to take responsibility for the cost of removal to have one that works installed at five hundred pounds plus vat!!!!
YOUR CUSTOMER SERVICE IS THE WORST EVER!!!
WILL NOT BE USING EVER AGAIN
This person wrote the review because of poor customer service of steering column from Bba Remanufacturing. Reviewer claimed that he or she lost $1000 and wants Bba Remanufacturing to offer any options to resolve the issue.
The most disappointing in user's experience was useless dangerous parts suplied. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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