Joe B Gdm
map-marker Taunton, Massachusetts

Owner is a crook

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Owner took medical insurance from employee paycheck but didn't pay premiums. Employees get notice from insurance company they have been canceled.
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Cons:
  • Crooks

Preferred solution: Apology

User's recommendation: Stay far away from these crooks

Robert S Omq

We can't get a refund for a part that was damaged

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We ordered a part for our repair shop. When the part came in it was defective. We immediately contacted BBA Reman and were told to return the part and a refund would be issued. We sent the part back in August of 2019 and are still waiting for a return of our money. We paid with a credit card and they are insisting they only deal with Paypal now and if we want a credit we would have to open a paypal account. We did that and it is now 2021 and we still are waiting for our refund.
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Loss:
$1614
Cons:
  • Are horrible to deal with

Preferred solution: Full refund

User's recommendation: Do not ever use

Ron A Enx
map-marker Charlotte, North Carolina

Avoid

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I took my car into a North Carolina repair shop which discovered that the part that went bad was under warranty from BBA Reman. After an extended delay the repair shop informed me that BBA would issue the refund directly to me, which was fine. When I failed to hear from BBA I contacted them directly. Their deputy director of U.S. operations, Stephen Norton, responded promptly to my email and promised to investigate. That was more than two months ago and I've heard nothing further from the company. I just sent them a demand notice asking for the credit to which they they previously said I was entitled. Judging by some of the remarks posted online this appears to be typical for that company. That is why I recommend avoiding it.
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Loss:
$300
Reason of review:
Warranty issue

Preferred solution: Full refund

Paul l Ref
map-marker Taunton, Massachusetts

RIP off.

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Senti n a jeep computer to get fixed on a 2092 jeep wrangler 3 weeks ago. Came back with noyhing wrong with it after telling them the number 2 coul wasnt firing. All new coils were first repl3still didnt wirk. Bba charged me $100.00 to say there was nothing wrong with the computer. I went online to florida auto computer per. They sent me a rebuilt computer plug n play. Jeep started right up. Bba was wrong and still charged me $100.00 never again...crooks.
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Loss:
$100
Reason of review:
Pricing issue

Preferred solution: Full refund

Zarik P

Total Liers

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They requested a key, Instrument Cluster and ECU together so they can do the repair on Ford Edge ECU. After finishing they contact me for the payment and receive ECU back, Put on the car engine does not crank, Have multiple codes ECU Corrupted. They don't have an answer for it.
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Loss:
$817
Cons:
  • Extra costs they incurred me
Reason of review:
Damaged or defective

Preferred solution: Full refund

JAMES P Exu

MAKING MONEY ON BENCH TESTS

MAKING MONEY ON BENCH TESTS WE HAVE SENT IN MULTI CLUSTERS AND ABS MODULES FOR REPAIR AS WE ARE A SHOP AND HAVE USED THEM FOR YEARS NOW EVERY TIME WE SEND IN ANYTHING THEY SAY THERE IS NOTHING WRONG AND SEND IT BACK WE HAD A ABS MODULE BAD EXPLAINED OVER AND OVER THAN IT WAS BAD AFTER THERE TECHS SAID NO THEN FINALLY GET SOMEONE WHO SAID THEY WOULD SEND IT TO THERE TOP PEOPLE TO FIND THERE WAS SOMETHING WRONG AFTER ALL LAST TIME THEY SAID NOTHING WRONG WITH CLUSTER WE ASKED THEM PLEASE RECHECK AS WE REPLACED FUEL PUMP AND KNOW FOR SURE ITS IN THE CLUSTER THEY SAID WE WILL LOOK AGAIN AND SENT IT BACK AND ON THE FIRST DAY WE FOUND CLUSTER PLUG IN WAS LOOSE ON BOARD WE WHERE ABLE TO FIX TO AN EXTENT TO HELP CUSTOMER WONT GO BACK WE ARE FINALLY DONE
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Reason of review:
Bad quality
Mathew F Ffk
map-marker Warwick, Rhode Island

Have your work done elsewhere, if you want it to ever work again

I sent my Haldex control module for my Volvo V70 R to BBA for repair. They quoted me a decent price and said it would take 3-5 business days but assured that if I drop it off on a Monday, I will get it back before the following weekend. I did not get the unit back until the 9th business day. When I complained about the time it took they told me that they're behind on work because they had many people out sick over the flu.

I get the unit home, install it in the car to find that not only does it not work but the car will not run at all with it attached. I call them, they tell me to drop the unit back off, warranty work is top priority and it will be 1-3 business days, on the 4th business day I call for a status update and I'm informed it will be 6 or more business days. I complain again to them on the time because I'm renting a car now and we're on the end of the 3rd week now. They tell me this time that they're way behind because their primary engineer quit and they do not have anyone to do the repairs. I assure him that it is not my issue and they say that they will see what they can do. I got a call the following day, saying the unit was ready and this time they mailed the unit back to me. I install the unit and once again, NOTHING on my car will work with the unit plugged into the car. At this point BBA has cost me 3 weeks of time without a car and over $500 between the rental car, trips back and forth to their shop and oil (the volvo oil for the Haldex is $45/l and each replacement takes about 1l of fluid.

On top of it the glue they used to glue my unit back together was still liquid and the cover fell off when I was installing the unit on my car. The soldering inside looks like a child did it with a blow torch.

If you have a part that needs repair, pay the extra price, send it to XeMODeX and have it repaired correctly. Do NOT attempt to send it to this place unless you want to be car-less for a long time and would like the part to never work again or just fail in a few weeks.

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Loss:
$500
Cons:
  • Being told that their engineer quit
  • Extra costs they incurred me
  • Being quoted dates that they cant meet
Reason of review:
Damaged or defective

Preferred solution: Full refund

Madonna Shb
map-marker Taunton, Massachusetts

Beware!!

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This company is a TOTAL SCAM!! They will say to you “ check stock location “ when they are really searching EBAY for your part, they then double the price and charge you. I was an employee there and the company trains you to lie!! You have been warned, professional liers work there. Don’t waste your money.
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Reason of review:
Problems with payment
Flem Vti

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Verified Reviewer

Worse than useless

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I ordered a reconditioned power steering pump from these in July, it came as promised and was fitted by the garage, but the fault didn't resolve it just through up extra error messages. After paying for the garage to replace the steering angle sensors, and check ALL of the wiring as it said there was a fault in it, the garage had to admit defeat and I went to a specialist garage.They plugged it into their VW diagnostics, and the car thought the powersteering had been involved in a crash. Subseqently I had to buy a brand new ( not reconditioned part) from VW at over £800, pay again for this to be fitted. When the VW garage removed the reconditioned part, they told me that the cable ties holding the electronic part of the pump was ridiculous. I contacted BBA reman to ask for a refund which was refused because I was outside of their 10 day return policy. It wasn't until BBA started to contact the first garage to harass them to send back my original power steering part, that they mentioned the 2 year guarantee. Armed with this new information I went back to them and they said they would accept it back as faulty only if i provided them with an invoice showing I'd had to buy another. They received the part back on the 17th August and I'm still waiting for my £400 back, despite having chased this several times. Would never ever use or recommend these absolute p*ss takers
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Loss:
$2000
Cons:
  • Useless parts
  • Extra costs they incurred me
  • Staff attitude
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: I want a full refund of the faulty product provided, and for them to pay my original garage fees for fitting/labour

1 comment
Madonna Shb

Yup total scam, beware. Owner is a professional lier!!

Damien t Vyg

Con con con!!!!

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Bba Remanufacturing - Con con con!!!!
Bba Remanufacturing - Con con con!!!! - Image 2
Sent in 2 units 1 was a abs pump from a Bmw 1 series with a permantant brake padwear fault they called my up saying it wasn’t repairable and needed another u it I agreed as I have these cars up for sale came back to me with exactly the same fault!!! £360 down for absolutely nothing! The other was an Audi dash cluster with a fault that it kept cycling through a self check again they called me and told me there was an issue and could be repaired for £160 I agreed and recived that unit back to put it back on the car to find it’s excalty the same!!!! I used to use this firm a while ago and I’ll never use them again DO NOT USE THIS COMPANY! Use ecu testing.
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Reason of review:
Damaged or defective
1 comment
Madonna Shb

They train their employees to lie to you!! Beware.

!! Don’t waste your money

ARTEM D
map-marker Taunton, Massachusetts

FRAUD Non-Professional Non-Ethical Business.

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There are so many wrong things with this fraud business and I am going to explain why. 1. Non-professional non-ethical personal they lie to you and do not perform necessary professional labor. 2. NO REFUNDS they LIE to you you'll get it and you NEVER get it. 3. 2x 3x times overpriced part price and service. I bought the replacement part (Navigation System CCC Unit) for my BMW M6 2007 from this business. After receiving/installing the part it came BBA Remanufacturing Inc have not done any job (they had to re-program unit) and sent me unit taken from different BMW model (regular 6 series). I called them back telling I did not have AUX function and more functions specific to M model were not found. They told me the only my option was to go to official BMW dealership for re-coding ($800). So I paid them $1150 for part which real price is $500-600 on Ebay and on top of that they lied to me I had to pay again for reprogramming. I contacted other professional from who I bought another unit and who re-programmed it for my VIN - that's it the job they have not done. After accusing them for their lie I requested my broken part back and shipped them their original part and requested refund. They received their part and told me it takes 6-8 !! weeks to get my refund back. After 8 weeks passed I called them and they told me it takes 8-10 weeks. I get I would never see it because as of the moment I posted this complain it's 11th month. So currently I filled complain to Attorney General's Office of MS State as well as created process of disputing transaction with my bank. Again - they DO NOT GIVE YOU ANY REFUND. THEY ARE FRAUD. Check other complaints where people wrote they sued them and won the process.
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Loss:
$1165
Cons:
  • Lying staff
  • No required job
  • Got no refund
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Madonna Shb

Yup, beware, I was an employee and they train you to lie!!!

Anonymous

Fraudulent

I have sent control modules to them on three different occasions .. Every time the diagnosis for repair is; Unit is not repairable,, "we can build you a new one" Maybe they cant repair anything, I dont know for sure , I am not willing to try them again at this point... Seems like a scam just to sell new parts... Good luck to whoever is willing to deal with these people.{{Redacted}}
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Reason of review:
Bad quality
1 comment
Madonna Shb

Yup. Scam!!!

Anonymous

Spot on Service

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Just had my Sat Nav repaired, dropped it off on Thursday afternoon and picked it up on Monday lunchtime. Staff were very helpful, though clearly busy and the price was good too and the lifetime warranty, whats to complain about.

New unit from Porsche would have been 000's so a few days down time was well worth it. Previously I'd used UPS to send and receive and that experience was somewhat longer and fraught.

I'd use any courier your happy with if you don't live close. Not the first time I've used these guys (ECU Throttle body - different car) and been happy every time.

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Reason of review:
Good quality
1 comment
Madonna Shb

This comment was made by someone who probably works there. Be careful. Don’t waste your time or money on this *** company

Anonymous

Was recommended to me by a friend

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The old bait and switch. Sent them my old ecu, they quoted a price for $160+40 more for express service. Came back and told me they couldn't repair it ,and a USED one would cost $490. I didn't have a choice because i needed my vehicle up and running. What a scam. Stay away.
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Reason of review:
Pricing issue
Anonymous

Not Very Honest

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Nothing was wrong with my DIM but they charged me over 300 dollars for nothing when i found the real problem with the dealer they would not even give a partial refund. Not very honest
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Reason of review:
Problems with payment
Anonymous

LIES, LIES, LIES, LIES, WHAT A TERRIBLE COMPANY

I WARNED THEM THAT I WOULD TAKE THEM TO THE COUNTY COURT IF THEY WOULD NOT REFUND ME AND THAT IS WHAT I DID AND WON AS THEY HAD NO DEFENSE, THEY SOLD ME A FAULTY SECOND HAND PART AND TOLD ME IT WAS RE MANUFACTURED ALSO CODED TO MY OLD PART THAT I SENT TO THEM, IT TURNED OUT TO BE A UN CODED SCRAPYARD ITEM THEY SUPPLIED TO ME, THEY REFUSED TO RETURN MY CALLS OR MY MONEY, I GAVE THEM SEVERAL CHANCES BUT ALL I GOT WAS LIES, LIES, LIES, SO AVOID LIKE THE PLAGUE, OR IF YOU ARE IN DISPUTE, DO AS I DID BECAUSE THEY ARE NOT EVEN BRIGHT ENOUGH TO FILL THE FORMS IN, L.O.L
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Madonna Shb

Good for you. They should be put out of business for sure.

SCAM.

SCAM. SCAM!!!

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